Frames: Your investment in Harbour is protected by a 3 year warranty on the faultlessly hand crafted stainless steel OR aluminium used in the construction of each piece of furniture (manufacturing faults and defects only). So you can be assured that each piece will provide years of solid service, long after other furniture has surrendered to the rigours of constant use.

All Frames (Aluminium and Teak) for Contract Commercial or Non-Residential Use have a 2-year Warranty].

Harbour Outdoor’s warranty varies on our different products and materials used.

  • Outdoor Cushion Foam have a 1 year manufacturer warranty.
  • Outdoor Fabric and Rope have a 2 year warranty.
  • Batyline and Strapping have a 2 year warranty.
  • HPCL and SynTeak have a 1 year warranty.
  • Glass has a 2 year warranty (not including cracks, chips, breaks or any damage from accidental misuse).
  • Laminam, Marble, Granite and Travertine – 2 year warranty. Colour, texture and veining are not guaranteed as each piece is unique.

Other: This limited warranty provides coverage to the original purchaser and covers normal household usage.
Proof of purchase (dated receipt) is required for all warranty claims. The Warranty excludes seasoning of timber or if the frame or any part is damaged by accident or misuse. This limited warranty does not cover – acts of god, fire, freezing, abusive use, fabric cushions, does not cover any damage to or failure of the finish resulting from suntan oil, alcohol or water damage, humidity or incorrect application of chemical treatment or any protective coating by the dealer or consumer, normal fading, scratching, or chipping of the finish, weathering or discoloration of furniture, accidental damage, repair or modifications by consumer, glass breakage, normal wear and tear, or if the frame or any parts are damaged by accident or misuse, nor any condition resulting from incorrect or inadequate maintenance cleaning or care.
It remains the customer’s responsibility for freight and packaging charges to and from our factory. If within the warranty period identical materials are unavailable at the time of repair or replacement, Harbour 1976 reserves the right to substitute materials of equal or better quality.

As-Is, Floor Models and Clearance Items: Items sold in this category are sold on a “Final Sale” basis. Returns and exchanges for “As-Is,” “Floor Model” or “Clearance” products will not be accepted under any circumstances. No warranty is provided for any such items.

Disclaimer: NO OTHER WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF HARBOUR OUTDOOR, WITH RESPECT TO THE FURNITURE AND ITS PARTS OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. IN NO EVENT SHALL HARBOUR OUTDOOR BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OR INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. IN NO EVENT SHALL TECNO FURNITURE’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT.